Use these guidelines to guard against getting ripped off by an auto repair shop:
- Find a mechanic you feel good about before your car needs major repairs.
- Take your car to a new shop for small service first, and evaluate the overall service they give you.
- Bring a checklist of what your car needs whenever you drop it off, and avoid telling them to “do whatever it needs”.
- Talk to the mechanic who will be working on your car and go for a test-drive beforehand to clearly explain and point out the problem.
- Request a written estimate.
- Get a second opinion if you feel uncomfortable with any diagnosis.
- Ask about warranty for parts AND labor on any repair, and get it in writing.
- Before work is begun, ask that old parts be saved for you.
- Go for a test drive before paying the bill to insure work was done to your satisfaction.
- Read the bill carefully before paying, and ask for clarification if you need it.
- Pay with a credit card, if possible, as this could protect you against consumer fraud.
CONTACT INFORMATION:
GAIL DUNN, President, Women’s Automotive Connection
770-722-5211
www.womensautomotiveconnection.com
autohelpgail@gmail.com
SHERRY RICHARDSON, Owner, Alan Cox Automotive
678-905-1718
` www.alancoxautomotive.com
sherry@alancoxautomotive.com
